Find IT Service Management
You Can Trust
Compare ServiceNow, Jira Service Management, Freshservice, and more.
10 Results
HaloITSM
TRENDINGModern IT service management
Modern ITSM with all ITIL processes. UK-based with strong growing presence.
Range: $29-59/agent/mo
Freshservice
Best ValueTRENDINGModern ITSM made easy
Modern cloud-based ITSM with excellent UX. Quick to deploy with AI-powered features.
Range: $19-119/agent/mo
ServiceNow
Editor's ChoiceThe world works with ServiceNow
Enterprise IT service management leader. Comprehensive ITSM, ITOM, and business workflow automation.
Range: $50-150/user/mo
Jira Service Management
TRENDINGHigh-velocity service management
Atlassian's ITSM solution built on Jira. Great for DevOps and teams already using Atlassian stack.
Range: Free - $47/agent/mo
Zendesk
Champions of customer service
Customer service platform expandable to internal IT. Strong ticketing with great omnichannel support.
Range: $19-115/agent/mo
TOPdesk
Service management software
European ITSM solution known for ease of use. Strong in education and government sectors.
Range: $40-100/agent/mo
ManageEngine ServiceDesk Plus
Best ValueComplete IT management
Affordable ITSM from Zoho. On-premise and cloud options with comprehensive feature set.
Range: $10-50/tech/mo
SolarWinds Service Desk
Simple, smart service desk
Cloud-based service desk with ITIL alignment. Good for organizations using SolarWinds monitoring.
Range: $19-69/tech/mo
BMC Helix ITSM
Cognitive service management
Enterprise ITSM with AI/ML capabilities. Former Remedy platform modernized for cloud.
Range: $60-200/user/mo
Ivanti Neurons
Self-healing IT service management
AI-powered ITSM with self-healing capabilities. Strong endpoint management integration.
Range: Custom pricing