Real Reviews from Real Users

Notion

Replaced 5 tools for us

We use Notion for docs, wiki, project tracking, meeting notes, and even our CRM. At $10/user it's incredible value. The flexibility is unmatched - if you can imagine it, you can build it. Only caveat: it's not a dedicated PM tool, so complex project dependencies aren't its strength.

HubSpot

Great CRM but gets expensive fast

HubSpot's free CRM is genuinely useful and got us started. The marketing hub integration is seamless. However, once you need advanced features or more users, costs escalate quickly. We're now paying $800/month which is tough for a startup. Still recommend it, just budget accordingly.

Zendesk

Powerful but overcomplicated

Zendesk has every feature you could need, but that's also its weakness. Setup took months with a consultant. Daily tasks require too many clicks. We're now evaluating Freshdesk and Help Scout for something simpler. If you're enterprise with a dedicated admin, it's great. Otherwise, look elsewhere.

Shopify

Perfect for our growing brand

We migrated from WooCommerce 2 years ago and never looked back. The admin is intuitive, apps work great, and our conversion rate improved 23%. Yes, the fees add up, but the time saved is worth it. Customer support has been excellent whenever we needed help.

Monday.com

Transformed how our agency works

Our team tried Asana, Trello, and ClickUp before landing on Monday. The visual boards are perfect for our creative workflows, and clients love the dashboards we share. Automations save us hours each week. The only downside is it can slow down with very large boards.